This week is all about getting your programme in check so you can keep clients for longer
On Monday Ash shared his experiences in creating programmes for PTD Ninja ππΌ
On Tuesday I shared 4 things we have at DKnine that make it run successfully
Wednesday, we shared what’s working for us right now with onboarding β
Today, I want to share something we take for granted when it comes to our relationships with clients
On Tuesday, tip 4 was to show you care about your clients
And after thinking about this it got me thinking about some clients I used to have in Southampton
We became great mates π
I would jump into sessions, we would go out for meals π½
And one day they just decided to up and leave
No notice β
He said thanks for your help – goodbye
And this really caught me off guard π°
I thought we were great mates
But we have to remember we can’t take this for granted
They are paying us for their results πΈ
Some clients will come in, get what they need and leave
You can try your hardest to give more but they just don’t want it
They might become great friends with you but as soon as they leave, they vanish off the face of the earth π
This is our industry!
Be realistic, and don’t take them for granted!
David π